---
id: guide-0016
title: "How do I order genuine OEM parts and accessories for my vehicle?"
category: guide
subtopic: ordering-parts
page_type: guide
source_url: "https://www.castlevwcars.com"
tags: ["parts", "accessories", "OEM", "service"]
questions:
  - "Where can I buy OEM parts for my Volkswagen?"
  - "How do I order parts online?"
  - "What accessories are available?"
  - "Can the dealer help me find the right part?"
related: [maintenance-schedule, warranty-basics]
dealer: Castle Volkswagen of Schaumburg
---

Genuine OEM (original equipment manufacturer) parts ensure perfect fit, performance, and warranty protection. Castle Volkswagen of Schaumburg's Parts department stocks and orders a wide range of Volkswagen parts and accessories, from routine items like filters and wipers to suspension components and trim upgrades.

**How to order:**
1. Call our Parts team at (847) 593-4700 with your vehicle's VIN and the part you need
2. Describe what you're looking for-our experts will confirm fitment and availability
3. We'll provide pricing and availability
4. Order online through our website at https://www.castlevwcars.com (if available)
5. Pick up in-store or arrange shipping

**Advantages of OEM parts:**
- Perfect compatibility with your vehicle
- Full warranty coverage
- Guaranteed quality and durability

Our Parts department can also help with installation recommendations or connect you with our Service team. **Contact us at (847) 593-4700** to order parts, discuss accessories, or get installation guidance. We're here to make it easy.