---
id: guide-0009
title: "How do I schedule my first service visit or maintenance appointment?"
category: guide
subtopic: scheduling-service
page_type: guide
source_url: "https://www.castlevwcars.com"
tags: ["service", "maintenance", "appointments", "scheduling"]
questions:
  - "How do I book a service appointment?"
  - "Can I schedule online?"
  - "What are your service hours?"
related: [first-service-visit, maintenance-oil, maintenance-tires]
dealer: Castle Volkswagen of Schaumburg
---

Keeping your Volkswagen in top shape is easy when you schedule regular service at Castle Volkswagen of Schaumburg. Our service team is equipped with genuine OEM parts and expert technicians.

**How to schedule:**

1. **Call our service department** - **(847) 593-4700** - and tell us what you need (oil change, tire rotation, routine maintenance, or repair).
2. **Online booking** (if available) - Visit castlevwcars.com to check scheduling options.
3. **Walk-in** - Stop by at 1000 E Golf Rd, Schaumburg; we'll fit you in if space allows.
4. **Provide details** - Your vehicle's year, model, mileage, and any specific concerns.
5. **Choose a time** - Our team will suggest available times that work for you.

**What to expect:**

- We'll confirm your appointment and what service you need.
- We'll give you an estimate so you know costs upfront.
- On the day, we'll perform the work, explain findings, and keep you updated.

**For exact hours and availability, call (847) 593-4700.** Our service team is ready to care for your vehicle and keep it running beautifully.