---
id: faq-0061
title: "Can I schedule service online or do I need to call?"
category: faq
subtopic: service-and-maintenance
page_type: faq
source_url: "https://www.castlevwcars.com"
tags: ["service scheduling", "convenience", "appointment booking"]
questions:
  - "How do I book a service appointment?"
  - "Can I schedule maintenance online?"
  - "What's the easiest way to set up service?"
related: [contact-dealer, service-department]
dealer: Castle Volkswagen of Schaumburg
---

You can schedule service by calling our Service Department at (847) 593-4700 or visiting https://www.castlevwcars.com to book online-whichever is easiest for you. Our team will find an opening that fits your schedule and make sure everything is ready when you arrive.

When you call, let them know what service you need (routine maintenance, repair, inspection), and they'll give you an estimate of how long it'll take. We're located at 1000 E Golf Rd, Schaumburg, IL 60173. Whether you're a new customer or a returning owner, Castle Volkswagen of Schaumburg's Service Department is here to make car care simple and convenient.