---
id: department-0019
title: "How do I order parts and pick them up at Castle Volkswagen?"
category: department
subtopic: parts-ordering
page_type: department
source_url: "https://www.castlevwcars.com"
tags: ["parts", "ordering", "pickup", "service"]
questions:
  - "Can I order parts online?"
  - "How long does it take to get parts?"
  - "Can I pick up parts the same day?"
  - "What's the parts ordering process?"
related: [parts-accessories, oem-parts-overview]
dealer: Castle Volkswagen of Schaumburg
---

Ordering parts from Castle Volkswagen of Schaumburg is easy. You can **call our Parts Department at (847) 593-4700** to ask about a specific component, pricing, and availability. If we have it in stock, you can often pick it up the same day or within 24 hours.

If we don't have it on hand, we'll order it from our Volkswagen suppliers. Lead times vary, but our team will give you an accurate estimate when you call.

You can also **visit us online at https://www.castlevwcars.com** to explore parts and accessories, then call or visit to complete your order. When your parts are ready, you can pick them up at our location at **1000 E Golf Rd, Schaumburg, IL 60173**, or we can install them right here in our Service Department if you'd like.

Our Parts team is friendly and knowledgeable-they'll make sure you get exactly what you need. **Call (847) 593-4700** or stop by today.